Indian Call centre VS UK based Call centre
[color=Blue][color=Navy]Indian Call centre VS UK based Call centre.... |W GL;{8ge"xPoeple in the UK sometimes are getting annoyed by call centres based in India since they simply cannot speak English... well, can they? here is a hilarious conversation with two HSBC reps from India and UK respectively...
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HSBC blokey: Hello shuangshouchadou my name is XXXX how can i help you.[/color]
Me: I need a new credit card as I've snapped mine by sitting on it.M9_W h D/O _7a/l8]
[color=blue]HSBC blokey: How may I help.[/color]m6Y6l5sdB3W r
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Me: Eh? I need a new credit card.
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[color=blue]HSBC blokey: Has it been lost or stolen?[/color]{k c7n&L7{?
Me: I've managed to snap it in half by sitting on it. zH6R U0B(Y:?-a
[color=blue]HSBC blokey: Has it been lost or stolen?[/color]b+JzP M9L @2Y
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Me: ITS SNAPPED IN HALF+z.I3O}Xy)x b
[color=blue]HSBC blokey: Do you require a replacement card?[/color]%^,sV2x M:W
Me: Finally.... Yes.Z c:c,W2P3U
[color=blue]HSBC blokey: Has your card been lost or stolen?[/color]'T#{-kq2w2r A C
Me: For the third time NO! YR:H%~_3s*t
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[color=blue]HSBC blokey: How may i help?[/color]
Me: For !!!!! sake. Are you actually listening to me?
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[color=blue]HSBC blokey: I will warn you once. That language is not acceptable.[/color]7~} v ~M)x
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Me: Can you transfer me to someone with half a brain please.3w3v%`F*z1Vf X
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[color=blue]HSBC blokey: One moment. I will just transfer you[/color].
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[color=blue]HSBC lady: Hello shuangshouchadou, my name is Michelle. How can I help[/color]
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Me: I've managed to snap my card by sitting on it.R&_ e~.j
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[color=blue]HSBC lady: Oh dear. I'll order you another one straight away. It should be with you in 3-5 days.[/color]
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Me: Thank you b9S4O4ls'll
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[color=blue]HSBC lady. No problem. Is there anything else i can help you with today.[/color] !Y$`cfr O
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Me: No that's all Thanks.
[[i] 本帖最后由 双手插兜 于 2007-4-23 07:50 编辑 [/i]] I've managed to snap it in half by sitting on it.
I can not work in the dep. of Customer Sevices.....poor language::z2 PO.A\L6@x
[[i] 本帖最后由 辰雨清风 于 2007-4-23 07:52 编辑 [/i]] by the way, I don't like HSBC although I don't have a HSBC card but have heard a lot of complaim on it.
回复 #2 辰雨清风 的帖子
well, sometimes i get really mad with them since they are just reading out from instructions in hands7z3U`'v:m4m*g/\DG
from all call centres i've experienced, american express is the best... they even regard me and saying 'may you have a nice day, sir' at the end... well, that is really nice... is it becos i have their platinum card so they treat me in a more sensible way? and for HSBC, they refused to upgrade my account again and again... probably they believe that potentially i am no good to them...::z8 [quote]原帖由 [i]辰雨清风[/i] 于 2007-4-23 07:52 发表 [url=http://bbs.taisha.org/redirect.php?goto=findpost&pid=8532912&ptid=814185][img]http://bbs.taisha.org/images/common/back.gif[/img][/url]
by the way, I don't like HSBC although I don't have a HSBC card but have heard a lot of complaim on it. [/quote]
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y, you are abosolutely right...l&f j K(C%| ^r8Ss,?"m
lots of people say that they've given up to ask ANYTHING of HSBC::z8 lmao [quote]原帖由 [i]asosfan[/i] 于 2007-4-23 17:23 发表 [url=http://bbs.taisha.org/redirect.php?goto=findpost&pid=8535973&ptid=814185][img]http://bbs.taisha.org/images/common/back.gif[/img][/url]
lmao [/quote]
::p3 u r saying? just a very fucking thing,i think
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yeah,it's not a strange phenomenon in China,maybe
回复 #7 双手插兜 的帖子
LMAO is an abbreviation for "laughing my ass off". Along these lines, there are also LOL, "laughing out loud", ROFL, "rolling on the floor laughing", and the combination ROFLMAO. [quote]原帖由 [i]maebus[/i] 于 2007-4-26 08:13 发表 [url=http://bbs.taisha.org/redirect.php?goto=findpost&pid=8551982&ptid=814185][img]http://bbs.taisha.org/images/common/back.gif[/img][/url]LMAO is an abbreviation for "laughing my ass off". Along these lines, there are also LOL, "laughing out loud", ROFL, "rolling on the floor laughing", and the combination ROFLMAO. [/quote]'^t\!l7A Q
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cheers mate! I met the same thing when I called to Finland for work, I am exhausted in this kind of dialogue some of them are so rude for no reason::z8 indian accent is terrible *** 作者被禁止或删除 内容自动屏蔽 *** what is this "shuangshouchadou" thing?
i don't get it lol.. tf|-A2n(n h7Z
i heard from my friends that though UK based firms like to outsource their call centers, the Indians are well trained with British accent... it seems to be untrue lol again::11 interesting thread [size=7]70% of my classmates are indian, you know how much I struggle everyday.[/size]7F(p"L;T1ga!p Q[ N
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[size=7]But the benefit is I can understand indian accent, even speak inglish:loveliness: [/size] [quote]原帖由 [i]dolphintx[/i] 于 2007-6-27 15:55 发表 [url=http://bbs.taisha.org/redirect.php?goto=findpost&pid=8997003&ptid=814185][img]http://bbs.taisha.org/images/common/back.gif[/img][/url]
what is this "shuangshouchadou" thing?
i don't get it lol..
i heard from my friends that though UK based firms like to outsource their call centers, the Indians are well trained with British accent. ... [/quote]
seems like u've never been to UK beforen0o%ecnh8BZ g
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well trained with british accent? r u kiding me?::z2 O shit, it's ok I only use RBS cards. All receptionist are english.
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